Microsoft Dynamics, a division of Microsoft, offers a wide range of integrated, end-to-end business applications and services designed to help small, mid-market and corporate businesses become more connected with customers, employees, partners and suppliers. Microsoft Dynamics' applications optimize strategic business processes across financial management, analytics, human resources management, project management, customer relationship management, field service management, supply chain management, e-commerce, manufacturing, and retail management.

Microsoft Dynamics includes a range of widely adopted software solutions, including Microsoft Dynamics AX, Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft Dynamics NAV, and Microsoft Dynamics SL. These applications are designed to provide insight to help customers achieve business success.

CRM

Microsoft Dynamics CRM is a customer relationship management (CRM) solution that provides the tools and capabilities needed to create and easily maintain a clear picture of customers, from first contact through to purchase and post-sales. With modules for sales, marketing, and customer service, Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.

Microsoft Axapta

Microsoft DynamicsT AX is a multiple language, multiple currency enterprise resource planning (ERP) solution with core strengths in manufacturing and e-business, and strong functionality for the wholesale and services industries. Its comprehensive functionality, scalability, and flexibility enable mid-sized and large multinational companies to take advantage of opportunities to grow their businesses..